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Job Vacancy 

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Job title: Sales and Operations Assistant

Reporting to: Chief Operating Officer

Working Hours: 30 Hours

Job Types: Part-time, Permanent

Salary: £12.50 per hour

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Job Description

An exciting opportunity has arisen for a highly motivated, well-rounded and enthusiastic individual to join us and work across the Operations and Sales teams. Our ideal candidate will be a team player, a confident communicator and have an overall positive approach to work. You will be required to provide support and assistance to the Production Manager and Senior Sales Executive when required. This job will have variety – no two days will be the same. When working with the Operations team, you will be required to report to the Production Manager and help with all aspects of production and shipping. In the Sales Department you will report to the Senior Sales Executive and assist with a wide variety of tasks in a busy sales office.

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Your tasks will include -

  • Sales and administration support to the Sales Executives

  • Providing high levels of customer service including (but not limited to) answering queries by telephone, website or email and taking orders and payments

  • Liaising with couriers to sort our customer queries

  • Assisting the Production Manager in all production tasks as required

  • Ensuring all stock produced is to the highest standards

  • Booking in of all goods accurately into our management software, with a physical count and testing against specification where required

  • Ensure any non-conformance are reported and documented in accordance with company procedures

  • Providing timely feedback to the Production Manager regarding any problems or faults

  • Assisting in the development and implementation of new ideas for continuous improvement within Operations

  • Franking and printing of mail for posting

  • Packing and shipping of finished product

  • Assisting with stock takes as required

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What you will bring to the role -

  • Good general IT skills – proficiency with MS Office

  • Friendly and flexible approach to all tasks

  • Willingness to be trained and adapt to change and new procedures

  • Initiative, drive and enthusiasm

  • Excellent communication and 'people skills'

  • Good planning and organisational skills

  • Work tidily to contribute to safe workspaces

  • Outstanding attention to detail

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About Us

Tele-Products Ltd started in York in 1988. Our business is the design, manufacture, marketing and sale of test, monitoring, measurement & telecoms equipment and related goods and services. Tele-Products Ltd trades as First Stop Safety and Crucible Technologies. We are signed up to the Good Business Charter and are in the top 100 businesses in the York area as determined by York St John Business School. Our offices are at Northminster Business Park, York YO26 6QT.

SALARY, HOURS & CONDITIONS

  • 30 hours per week (Flexible - to be agreed)

  • £12.50 an hour

  • This role is office based

  • Workplace pension scheme

  • Profit related bonus scheme

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Benefits:

  • Casual dress

  • Company pension

  • Cycle to work scheme

  • On-site parking

  • Profit sharing

  • Sick pay

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Schedule:

  • Monday to Friday

  • No weekends

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Work Location: In person

Application deadline: 20/08/2023

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If you feel you would be a good fit for the role, please send your CV with a covering letter to ian.rose@tele-products.com. 

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