Our Calibration Service
Calibration with Lifetime Warranty
We have complete confidence in our First Stop Safety PAT Testers. As a result, as part of our calibration service we now supply a Lifetime Warranty. To retain the validity of the Lifetime Warranty the unit must be returned to First Stop Safety annually for a calibration. This provides our customers with complete peace of mind.
PAT Testers and Microwave Checkers
They are accurate instruments and it is important to make sure that they are continuing to measure correctly. A faulty tester could fail to pick up faults with electrical appliances and result in passing them. To prevent this and ensure the accuracy of PAT Testers and microwave checkers, we recommend that calibration is carried out annually like all electrical measurement equipment.
Calibration - Whats included?
When we calibrate the PAT Testers or Microwave Checkers we make sure that all products meet the original specification. This includes:
Calibration traceable back to National Standards using a UKAS accredited test laboratory
Refurbishing the unit and upgrading firmware if required
Carrying out a PAT test on the tester if it is mains powered
Issuing a calibration certificate
Turnaround within 5 working days of receipt of tester
Collection & Delivery Service
We can arrange for the PAT Tester or Microwave Checker to be collected for calibration and delivered back to you within 5 working days of receipt of tester. The cost of this service is £22.95 + VAT.
Alternatively you can arrange your own delivery back to First Stop Safety. Delivery back to you is £12.00 + VAT.
What Cables Do I Need To Return With My pat Tester?
To calibrate your PAT tester, as a minimum, we need the earth test lead that was supplied with your equipment. Ideally, please send all cables and leads so that we can also check your charger and IEC leads at the same time.
Packaging Requirements for Shipping
When we collect your pat tester it MUST be packaged in a cardboard box. (Even if your tester is in a hard case). The courier may add extra handling charges if you ship your tester to us inadequately packaged for example sending in a plastic bag or no packaging at all.
Drop-Off and Collection Option for Local Customers
Customers can also drop-off and collect the tester from our York premises, if arranged in advance. This means you will save money by not having to pay collection and delivery fees. To do this please telephone 01904 529054 or e-mail email@example.com. Please note this service is not currently available on-line.
Same Day Service
By prior arrangement, we also offer a same-day calibration service. Your tester must be delivered to us by 09:30am and will be available for collection after 15:30 on the same day. The Same Day Service is available by prior arrangement only via telephone (01904 529054) or e-mail (firstname.lastname@example.org). Please note this service is not currently available on-line.
Please note however if your tester requires a repair then Same Day Service may not be possible.
First Stop Safety Tester Calibration Service
We are able to offer added value to our calibration of the PAT-IT, BattPAT, MemoryPAT, MemoryPAT-Blu, Earth Leakage Tester and the Microwave Checker as we manufacture these testers.
When you return them to us for calibration, where applicable we are able to upgrade firmware to the latest version.
With all First Stop Safety Testers we now provide a Lifetime Warranty with all calibrations. Should the PAT-IT, BattPAT, MemoryPAT or Microwave Checker fail for any reason between calibrations, then return it to us. We will repair it and ship it back to you free of charge (subject to certain restrictions, see our Lifetime Warranty T&Cs for more information)